Privacy Policy

Effective date: 2026-01-16
Business: TNT Grill & Catering (“TNT”, “we”, “us”, “our”)
Contact: tntgrillandcafellc@gmail.com | (252) 426-2929

This Privacy Policy explains how TNT collects, uses, discloses, and protects information when you use our mobile application (the “App”) and services (collectively, the “Services”).

1) Information we collect

We collect information you provide and information collected automatically when you use the Services.

Information you provide

  • Account information: email, and optional profile details like name and phone number.
  • Order information: items purchased, pickup details, order history.
  • Catering requests: event details, contact info, and special requests.
  • Support communications: information you include when contacting support or reporting an issue.

Information collected automatically

  • Device/app data: device type, operating system, app version, and diagnostics needed to operate and secure the Services.
  • Push notification data: if you enable push notifications, we may collect and store a push token associated with your device/account.

2) How we use information

We use information to:

  • Provide and operate the Services (e.g., create and manage orders).
  • Process payments via third-party processors.
  • Communicate with you about your orders and requests.
  • Send optional promotional communications if you opt in.
  • Improve reliability, performance, and security (including fraud prevention).
  • Comply with legal obligations and enforce our terms.

3) How we share information

We may share information with:

  • Service providers that help us operate the Services, such as:
    • Supabase (database, authentication, hosting-related services).
    • Expo (push notification delivery infrastructure).
    • Stripe (payment processing, if enabled).
  • Legal and safety: when required by law, legal process, or to protect rights, safety, and security.

We do not sell your personal information.

4) Push notifications and marketing preferences

  • You can manage your preferences in the App’s Settings.
  • If you disable push notifications, we will stop sending push notifications to your devices and may remove associated tokens.
  • If you opt in to promotional notifications or marketing emails, you may receive occasional offers or updates from TNT.

5) Data retention

We retain information as long as reasonably necessary to:

  • Provide the Services and maintain your account,
  • Comply with legal obligations,
  • Resolve disputes and enforce agreements.

Retention periods can vary depending on the type of data and legal requirements.

6) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no system can be guaranteed to be 100% secure.

7) Your choices and rights

Depending on where you live, you may have rights to access, correct, or delete certain personal information. You can:

  • Update some account details in the App.
  • Contact us to request access, correction, or deletion, subject to legal requirements.

8) Children’s privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9) Third-party links

The App may contain links to third-party sites/services. We are not responsible for their privacy practices.

10) Changes to this policy

We may update this Privacy Policy from time to time. We will update the effective date above and may provide additional notice in the App.

11) Contact us

If you have questions about this Privacy Policy, contact us at tntgrillandcafellc@gmail.com.